I read this today and thought, "Man, I could be better!" Is what I have to say more important. I'd have to say yes. I am going to speak less and listen more!
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Good Questions Show Good Listening
Learn to understand people and help them understand themselves.
by Doug Self
Editor's note: This material was originally written to help pastors improve their listening skills while visiting church members in their homes. It has been adapted for small groups.
According to Robert L. Montgomery, author of Listening Made Easy, the ten most common characteristics of a good listener are:
• Looks at me while I'm speaking.
• Questions me to clarify what I'm saying.
• Shows concern by asking questions about my feelings
• Repeats some things I say.
• Doesn't rush me.
• Is poised and emotionally controlled.
• Responds with a nod of the head, a smile, or a frown.
• Pays close attention.
• Doesn't interrupt me.
• Keeps on the subject until I've finished my thoughts.
I'm impressed that two of the top three characteristics have to do with the ability to ask questions. A good listener, it seems, is also someone who asks good questions. So over the years I've worked on asking good questions—ones that will both keep the discussion on target and help me know more about the person with whom I talk.
Subject-Changing Questions
In a small group, there simply isn't time for everyone to conduct a lengthy conversation. So sometimes, when it seems appropriate, a leader must gently nudge the conversation toward spiritual concerns. That must be done naturally and non-intrusively, of course. A good rule of thumb is to change the subject only when others begin to run out of steam on their original topic.
For example, John is excitedly telling me about a remodeling project, going into great detail. I grow restless and want to get on to spiritual matters. While he's between sentences, I may be tempted to insert, "That's great, John. But how's the remodeling of your Christian life going?" That would be jolting and inappropriately timed. If I can't gracefully move the conversation along, then I'd just as soon hear people out on subjects that are dear to them.
At the right time, however, directive questions can link spiritual matters to the person's subject of conversation. For example, if the other person is talking about childhood, I might ask, "What memories of church do you have from childhood?" and "What did you most enjoy about your childhood church experience?"
Subject-Probing Questions
I use gentle, subject-probing questions to discover background, feelings, attitudes, interests, questions, and needs. These questions help people focus on the subject under discussion. They allow people to sort through their experiences and analyze their reasons and feelings. They also help me learn key facts.
These questions are not that difficult to formulate. I simply ask, in one form or another, the classic journalistic questions: "Who?" "What?" "When?" "Where?" "Why?" and "How?" For example, if I'm talking with someone who expresses hostility about something, I might ask one or more of the following:
• "When did you begin to feel this way?"
• "What experience has most influenced you to feel this way?"
• "Why do you think you responded that way to that experience?"
• "Who has been helpful to you in this situation?"
• "Where do you think all this is heading?"
• "How have you tried to handle this so far?"
Such questions help me understand people and help people understand themselves. As a result, people often discover previously hidden inconsistencies or underlying assumptions.
Think about this:
• Which signs of a good listener do you demonstrate well? Which need improvement?
• How long should a leader allow the group to discuss trivial things before changing the subject to deeper matters?
• In which group situations would subject-probing questions work well?
Wednesday, September 26, 2007
You said what?
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Monday, September 24, 2007
The Marathon Begins . . . Again!
I started training for my second marathon today. Just got back from my first run and my legs ... jello. After running I realized I've got to get a little internal motivation. In 2002, I had the newness of the training, the journey. This time I am going into this eyes wide open.
:: I know how the miles are going to wear on me.
:: I know the aches and pains. I know how my body will tighten up a bit - in a good way.
:: I know how my energy will increase.
:: I know how good the discipline of running four times a week will do me.
:: I know what a great feeling it is to cross the line after logging hundreds of miles over sixteen weeks of training wearing out two pairs of Adidas Supernovas.
:: I know this is going to be good for me! I have to remind myself this is a marathon I'm in, not a sprint. Ain't that the truth!
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Wednesday, September 05, 2007
Kimmel breaking it down. . . .
Many have seen the YouTube Vid of Miss Teen (South Carolina). Her answer was a bunch of nothing. Jimmy breaks it down.
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Monday, September 03, 2007
Loving Life!
I am pretty happy with my weekend experience. First, we had friends from Chicago come visit. Their daughter Mikeyla was Gianna's crib mate for their first eleven months of life together. What a bond with someone! I enjoyed seeing them play with each other, appreciate each other, love each other. It is a one of those things you hear about where you can be away from someone in proximity yet close to them in your heart. I believe in that with certain people in life. Absence does make the heart grow fonder. With others it is . . . out of sight out of mind, unfortunately.
Secondly, we at The Crossroads had our first in service baptism. The message about baptism was the best I've ever heard bridging the OT sacrificing of lambs for sin removal to the NT and Jesus our ultimate sacrificial Lamb. We had five people decide that they wanted to make a public profession of their faith and on the spot change into clothes we bought for that occasion. Man I respect that! Putting aside all fears, all uncertainties, and stepping out in obedience. In all 12 took the plunge and I had the privilege to dip nine of them. God gets all the credit and I was honored to be a part of such a great experience for them, our church . . . and me!
Lastly, I really enjoy my family. I know I've blogged about them in the past and may sound redundant but I enjoy their company. Yeah, the boys have been at each other a little more lately and Gigi's screams have been a little higher but when it comes down to it . . . they are the closest part of me and visa versa. Really enjoyed my moments with Jackson this weekend especially. He and I are connecting well lately, whether it's playing the Wii together, short trips to Wal-mart, or talks about life lessons.
I adore and am so proud of Melissa. She is the love of my life!
I've got my issues . . . but despite them, I'm loving my life.
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